Privacy Policy was last updated on January 17, 2024.
If you prefer that we not share your personal information with Third Parties, please click here, and follow the instructions provided.
Capitalized terms not defined below shall be as defined in the Terms and Conditions.
We value you as a customer and take your personal privacy seriously. In the course of providing you with products and services, we may collect certain personal information that we understand may be considered private or confidential. We are therefore providing this Privacy Policy to explain our practices and policies for collecting, using and sharing information collected from or about you. In this Privacy Policy, terms such as "us", "we", and/or "our" refer to Phenom Poker SA and its subsidiaries and affiliates, operated or managed by them or their affiliates ("Phenom Poker,"), including but not limited to www.phenompoker.com and their respective websites.
We collect and use information we believe is necessary to administer our business and provide you with the products and services you request. We may collect and maintain both Personal and Non-Personal Information needed for these purposes.
"Personal Information" includes any information by which you can be personally identified, such as your first name, last name, address, phone, email address, social security number, date of birth, purchase information, gaming information and other similar information. You may provide us with Personal Information under a wide range of circumstances, such as when you submit information to us through our website, sign up for email or text messages, or sign up for an account on www.phenompoker.com.
"Non-Personal Information" is information about you that does not personally identify you. Information of this type is most commonly obtained through your use of our websites and visits to our businesses.
We will use the information you provide to us for the specific purposes for which you provided the information, as stated at the time of collection. The following are some other ways in which we may use your information to administer our business and provide you with the products and services you request:
For business purposes, we may share certain Personal and Non-Personal Information we receive from you, and about your transactions with us, with our affiliates, including our online and web based businesses, and other corporate entities or affiliates. Doing so allows us to provide the products and services you have requested and quickly respond to applications for credit or other financial services. We may also disclose your Personal Information to our affiliates if you participate in our "self-restriction" or "self-exclusion" programs.
As permitted by law, we may share the information we collect from and about you with non-affiliated third parties.
Information may be shared with or collected by third party service providers who provide us with services such as credit card processing, credit checks or processing and fulfilling reservations or purchases. We require these providers to exercise reasonable care to protect your Personal Information and restrict the use of your Personal Information to the purposes for which it was provided to them.
We may share certain limited information about you with other companies with whom we have joint marketing agreements or other businesses with whom we have a contractual relationship ("Joint Marketing Partners"), who may contact you as part of a third party promotional program or loyalty program. These businesses generally include financial services companies, such as banks and insurance companies, other service providers, such as airlines and car rental agencies, and retailers, but may include others.
We may transfer or provide a copy of your Personal Information to non-affiliated third parties in connection with an acquisition, merger, restructuring, sale, reorganization or other transfer involving any of our properties or all or any portion of our business.
We may also disclose your Personal Information to third parties for the following purposes:
Over time, it may be necessary to modify or supplement our Privacy Policy. When we make changes, we will post the changes to our websites and change the date at the top of the policy. The amended Privacy Policy will be effective upon posting on the Site. We encourage you to visit our websites from time to time to review our Privacy Policy in the event it has changed. Your continued provision of information to us or use of our websites following the posting of changes to the Privacy Policy means that you accept the changes and our use of your Personal Information in accordance with the revised Privacy Policy. If we make any material changes, we will also provide our current Financial Services customers with revised notices as described below.
Persons under the legal age in the applicable jurisdiction where they reside are not permitted to gamble at www.phenompoker.com. Any offers we make or any contests we conduct, unless otherwise noted, are not open to persons younger than the legal gaming age in the applicable jurisdiction. Persons younger than this legal age are not allowed to use our websites, accept offers, or win contests, and we do not knowingly collect information from such persons for gaming-related offers. We reserve the right to verify age at any time for any reason and may decline to provide products, services or access rights to any person who does not have valid age identification.
If you are a www.phenompoker.com customer and would prefer not to receive further emails from us, please follow the unsubscribe link in the email.
You will be removed from the mailing list within 7 days of receiving your request.
Certain services, including [Geo LOCATION SERVICE], will make use of your location data. If you use such services, you consent to us transmitting, collecting, maintaining, processing and using your location data in order to provide and improve location-based services. You may withdraw this consent at any time by turning off the location settings or by notifying us in writing that you would like to withdraw such consent.
phenompoker.com takes responsible gaming very seriously. Our policy can be found at click here.
Should you have additional questions, comments or concerns, please contact us by visiting the following page click here.
In addition to the practices and policies described above, the following apply to our websites (each a "Site").
We automatically track and collect general log information when you visit our Site, including your: (i) Internet Protocol (IP) address, (ii) domain server, (iii) operating system, and (iv) type of Web browser as well as the pages you visit on our Site (collectively "Traffic Data"). Traffic Data does not personally identify you, but is helpful for marketing purposes and for improving your experience on the Site. We use the Traffic Data to report aggregated website activity and to better understand the needs of our users so we can make informed decisions regarding the content and design of the Site. It enables us:
We may collect Traffic Data through various technologies including, but not limited to, cookies, IP addresses, and transparent GIFs (Graphics Interchange Format, a software technology also known as a pixel tag).
You may provide us with Personal Information when you use the Site or websites operated by our service providers by completing online forms or entering information where requested, or by sending us emails or text messages.
We use cookies and other technologies on our Site. Cookies are small text files offered to your computer by servers in order to keep track of your browser as you navigate the Site. Cookies may be stored on your hard drive in which case they remain on your hard drive until deleted, or in temporary memory in which case they are deleted when you shut down your browser or turn off your computer. We may use cookies and similar technologies to identify who you are and may use them when you visit our Site, click on our ads, or open our emails. Cookies also enable us to remember your user preferences for our Site. In addition, if you choose to provide us with Personal Information, we may store some items of your Personal Information and use it with the Traffic Data to better personalize your experience on our Site. Cookies and other technologies may also be used for site maintenance and analysis, performing network communications, authenticating users, serving contextual advertisements, and protecting against fraud and theft. You can block or remove cookies using your Internet browser's settings. If you block or remove cookies, your ability to perform certain transactions, use certain functionality, and access certain content on our Site may be affected.
Third-party advertising companies that work with us may also use cookies and other similar technologies to collect Non-Personal Information to provide you with advertisements that are likely to be of interest to you.
We use reasonable security safeguards to protect the Personal Information that we collect from unauthorized access. However, due to the design of the Internet, we cannot guarantee that communications between you and our servers will be completely secure or free from unauthorized access by third parties.
The Site may contain hyperlinks to other websites that may have information policies and practices that are different from ours. The fact that we have provided a link to a site is NOT an endorsement, authorization, sponsorship, or affiliation by us with respect to such site, its owners, or its providers. Links to other websites are provided only as a convenience to you. We are not responsible for the content, validity, privacy policies or reliability of any website linked to this Site that is not within our family of properties. There are risks in using any information, software, products or services found on the Internet, and you should make sure that you completely understand these risks before using, relying upon, or purchasing anything via the Internet.
Your use of our Site constitutes your acceptance of the terms and conditions in this Privacy Policy as modified from time to time. By using our Site, you represent that you are of the legal gaming age in the applicable jurisdiction where you reside.
.png)